Dear sir, I ordered “Celebrations Easy Clothes Drying Stand Seller: Celebration” from Snapdeal on 18/06/2013 with order number: 1059845946 with all payment in advance of amt: 1980. Delivery date given was 24/06/2013 then on 21/6/13 I got call from no:9600765577 stating he is supplier & there is problem in delivery address hence I sms him my address immediately I received confirmation sms from him. But till the 29/06/13 I didn’t get my product hence I informed on no:9600765577 he replied me stating “he will update me” but I didn’t get any reply. On 3/07/13 I again sms on same number but this time also he didn’t respond. In the mean time on 29/6/13 I checked my account & I realise that it is updated as “Product delivered” hence I immediately register my complaint at snapdal/trustpay with no 2433551 on 29/6/13 after few days I didn’t get any reply hence I e mailed to help@snapdeal.com on 02/07/13 but results are same no response! Hence I again registered my complaint at snapdal/trustpay with no: 2476014 on 5/07/13 mentioning details of previous complaint & I also emailed to help@snapdeal.com but this time also no response hence I again registered my complaint at snapdal/trustpay with no: 2523909 on 12/07/13 with details of previous complaints but still the outcome is same. There is nothing like TrustPay 100% moneyback guarantee, Snapdeal is just fooling customers as I registered my compliant 3 times but no one is responding & almost one month pass after the order till the date I didn’t received my product nor my money only I got is mental harassment! Please help me out! Namit Naik 7875765535

product of rs 2199 is not delivered, no responce for continuos emails & no refund as wel. Mental haarasement & work hampered due to non delivery of product.

rs 5000/-

Complainant Information
name- namitnaik