Packers Movers – Car taken for transport is not delivered

I had to transfer my car from gurgaon to sirsa and took this packers and movers number online and called them. They asked for Rs 2500. They came for the pick up and asked for Rs 4550 for the delivery and i paid. Car had a mild leakage of engine oil but the mechanic told that it will cover 100-200 km with such a single drop leakage. These people said we dont have any issues and they took the car for delivery on 18/01/14 for delivery on next day morning. When it didnot get delivered i called them and they told that we are unable to start the car and was not preinformed to me on saturday. Then they said please repair your car so that we can deliver or we have called a mechanic which asks for Rs 15000 for car repair or we ll return the car to your adress through a crane for which you need to pay the money and we will return your money. I asked them to deliver the car back in gurgaon through crane and return Rs 4550 and then they said we will not return the money in that case. Mr sunil asked me to sell the car to him in rs 30000. They dont pick the call when required. I need to call them 10 times on all the nos. No same person deals anytime. Now the car delivery responsibility is with them and they are not cooperating and asking for money all the time. I am really fed up with their behaviour.

I want either my car back to my place in gurgaon with all the money paid to him back to me or delivery of the car to my home place sirsa asap.

Complainant Information
name- deepika

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