I had purchased Philips LCD 32PFL6506/V7 in Month of February 2012 from Goldy electronics, Gurgaon as a gift to my parents for their anniversary. In just 7 Months the LCD TV had a problem, the channels could not be changed with remote or from TV Panel. My father filed a complaint on the Tool Free 1800 102 2929 and got compliant no- PIND1309120058 on 12- Sept – 12 13-Sep-12 My father’s Visit Phillips Service center Visit to service center with a promise of resolution in 7 days 30-Sep-12 My father’s Visit Phillips Service center Reminder Visit to service center with further promise of resolution in 7 days 5-Oct-12 My father’s Visit Phillips Service center Reminder Visit to service center with further promise of resolution in 7 days 8-Oct-12 My father’s Visit Phillips Service center Reminder Visit to service center with further promise of resolution in 7 days 10-Oct-12 My father’s Visit Phillips Service center Reminder Visit to service center with further promise of resolution in 7 days 23-Oct-12 My father’s Visit Phillips Service center Reminder Visit to service center with 3 days commitment from Soumil Chowdhury 26-Oct-12 Email Vivek Hardikar Abrar , Rupak Reminder Visit to service center with 3 days commitment from Akash 29-Oct-12 Post Me Phillips Reminder of No Acknowledgement / Action for complaint and Refund 10-Nov-12 Post Me Ritesh, Shiji, Gunjan, Amit, Ashish Reminder of No Acknowledgement for complaint 12-Nov-12 My father’s Visit Phillips Service center Reminder 15-Nov-12 Post Vivek Abrar , Rupak Connected with Mr. Abrar 15-Nov-12 Reply Vivek Mr. Vivek promised that Mr. Abrar will resolve 15-Nov-12 Reply Vivek Mr. Vivek promised resolution 15-Nov-12 Email Sebin Reminder 9-Sep-13 Email Me Vivek, Abrar , Rupak Less Than 1 year and Mail inform That TV Faulty again 9-Sep-13 Email Vivek Hardikar Abrar , Rupak Acknowledgement 14-Sep-13 Email Me Vivek, Abrar , Rupak 1st Reminder of no Action at all 19-Sep-13 Email Me Vivek, Abrar , Rupak 2nd Reminder of no Action at all 20-Sep-13 Email Vivek Me, Abrar , Rupak Apologies for delay 8-Oct-13 Email Me Vivek, Abrar , Rupak 3rd Reminder of no Action at all 9-Oct-13 Email Vivek Me, Abrar , Rupak Another Apologies for delay 14-Oct-13 Online Complaint Consumer Forum Online Consumer Forum Complaint to consumer forum

TV Replacement or Refund……………No More repairs as the Unit seems faulty of two breakdown in less than 18 months.

Complainant Information
name- rohitbatra