Rediff Online Shopping Sent Different SunGlass

I Order “BRITISH GENTS SUNGLASSES” But Different Sunglasses “UV400 Sunglasses” I Order Date To.: Tue, 12 Dec 2013 Deliver to Tue, 17 Dec 2013 i calling to Rediff Customer care and email but this talking me to “Your complaint register 24 To 48 Hours Email Reply” But 17 Dec To this way not a Reply and call back Please Help me Refund My Money from this Company.

Is this how a listed company like Rediff Conducts itself ? Or is it that it failed to reinvent against a young ocmpany like Flipkart and is struggling to survive.

Regards
slmone@rediffmail.

non delivery of item purchased

On 4th Dec 2013 I purchased an item with order no 4350479 . its been 12 days now and I have not received my item yet. Kindly look into the matter or else refund the amount.

Regards
jay16181r@gmail.

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