The subscribed channels in the package removed from the bouquet without reducing the charges. 2.No flexi mobile recharge facility in our area since the last week and services suspended as the account could not been recharged. 3.Today only a Rs.100 recharge coupon was available by which we promptly recharged our account number 200595234145 which was acknowledged by Big Tv and amount being credited to our account but our services were not resumed. when we complaint on their no.1800 200 9001, one ms Radha tried to address our problem of non-availability of recharge coupons and gave us a mobile number of a franchise Mr.Ankur, 09359643584 which shows unreachable. When we complained of non availability of franchise’ number she connected to a senior unsuccessfully and disconnected the call.

Cost of fuel incurred Rs.220 alongwith one and a half day loss of work amounting Rs.2055. Mental trauma and anxiety with loss of honor are extra

Complainant Information
name- durgasharma