REMSON – Geyser problem under warranty no service

NOTE: I have selected the brand as LG, since my brand is not listed here. Actual brand is REMSON. I purchase a 25 Ltr Gyser in November, 2012. It comes with 2 years comprehensive warranty. I am trying to call the service center number mentioned on their website for Ghaziabad and they both seems to be incorrect (0120-28328xxx/xxx). I also tried to call their Delhi service center number (011- 281158xxx) and looks like no one is there to attend the call. I am trying it for last 3-4 days. Finally i also tried the toll free customer care number mentioned on their website and this is also out of service (1800112311). There is no corporate office phone number provided and no email mentioned on their website. My equipment is under warranty till Nov 2014 and need repair, but since i am not able to reach anyone from their service center or corporate office there is no way for me to get it repaird under warranty. Company website is : http://www.remsonappliances.com/

I want the equipment to be repaired under warranty or provide a replacement if parts are not available.

Email Id: manoj.garg@tcs

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