Nokia dealer sold me defective mobile. I submitted my new device on 28th august for replacement to Nokia care center but after 14 days they call me saying that my mobile is repaired. But i specifically said in complaint that i do not want my new device to be repaired but i need replacement. I purchased it on 20th august & since 2nd day it started hanging that too regularly & was unable to use it. On 23 i Visited Nokia care center for replacement but they said that it is just software problem. But they do not had updated software so, they told me visit another Nokia care center because we have two Nokia care center in our city. but the working hours were about to finish.

I visited them on Monday i.e. on 25th august & they did software update. On the same day i found that problem was still there so i visited them back on next day but they didn’t logged my complaint & kept my mobile without providing any job. They said to me that they want’s to use my mobile so that they can see problem on their own. On next 27th they provide me new job sheet no. & took my mobile. & on 28 i logged another complaint on live chat for replacement & told them the whole story. & after that what happened i told you above. Please help me i this regards as soon as possible because i am using borrowed mobile which i have to give back soon or else i don’t have any mobile to contact with. please help me. My online complaint no. 1-14608199212. If you want i can provide you two job sheet no. dated 25.08.2013 & 27.08.2013

Regards
muhammadimran7786@gmail