I bought a Chevrolet Aveo, CNG version, from Auto Vikas, Motinagar, New Delhi last year. The car, with registration number DL 10C 2415, was delivered to me on 25th August, 2011. I had a music system fitted in the car from the showroom itself. But within one month, the music system started malfuctioning. We had the music system repaired twice, yet it doesn’t function properly.till date it is not function properly Also, we had bought a breakdown kit (with a car pulling chain) from the showroom. The chain broke down the first time we tried to pull the car. We lodged a complaint of the same with the showroom but we haven’t heard from them yet. Further, we have complained to the showroom about the low fuel mileage of the car but again no response.(8.5 to 10 kmpl)I am completely disillusioned by Chevrolet as a brand. After a discussion with Mr Amit Mishra from the brand’s Okhla Service Centre, it was confirmed that my car’s battery has to be changed. The discussion with Mr Mishra confirms my suspicion that on August 5th 2012 when my car broke down for the first time and refused to start, the battery problem had begun. But due to negligence of Chevrolet Service Centre staff the problem went undetected. The car was still under guarantee period then and the faulty battery could have been replaced by the brand. It’s unfair that because the brand was negligent, I am suffering financially. This is a clear case of duping the customer and negligence. On21may 2014 the car AC is not working and the temperature of the car rises very high. i am not able to drive the car though car is still in (CBC ) it has not done 45000 Km till date If this is the kind of car the are giving to customer.The company should be completely banned in doing in business .i hope my compliant will be taken seriously

I want that i should be given some guarantee that car will be serviced free like CBC package for next 45000 km so that i don’t face any problem in future.

Complainant Information
name- Jayita e-mail jayita@maxposure.i