I bought Samsung Note last december and it is giving me frequent problems ,like Phone get’s heated up very quickly; it gives very less battery backup and even sometimes does not get charged, it shut down unexpectedly, even sometimes get hanged. Samsung is not able to resolve the problem, every time they will change some other part of the Phone and still problem will never be resolved and will re-occur. If you ask for the replacement you are being told some or other stories. Also their customer Service is really very bad and they don’t even know how to talk to the Customer. They even say sometimes that there is no problem in the Phone, where as in reality it will keep on giving you problems. Please help me in getting the Replacement for the same. And every time I need to rush to service center and thye will take my 30,000 Rs worth smart phone and will give me a basic standby phone of 2000 Rs. I have also suffered huge loss due to not getting my phone back on time.In last 10 months I already been to service center for 10 times and every time they will change some other part and format the phone.But some or other problem will re-occur every few month/weeks.Last month only I have given the phone to sevice center and same problem has re-occured now again.

They asked me to submit the phone in Servcie Center for replacement which I did and after that they did something and they are telling me that Phone is working fine now and problem will not re-occur ,as usual.Which is happening since last 10 months. Please help me getting replacement of the phone.

Complainant Information
name- gauravm