Samsung Plasma TV – Screen got blackout poor service

Hello, This is Sandeep Sulakhe, Resident of Hyderabad, AP. Bought Samsung Joyplus H4900 51inch Plasma TV on 22nd of June 2014.from Bajaj Electronics. on 13th of July the TV Screen got blackout and after calling customer care the technician turned on Monday afternoon and said the screen is blacked out and has to be replaced and asked for few documents which i have submitted,and said the replacement would be done with in 3 to 4 working days and meanwhile would provide with Standby TV and today its 5th day and when called up customer care. the executive says it will take another 10-12 days for replacement and there is no standby tv. when said the technician said it would be done in 3 days. the executive started raising voice and disconnected the call. I would like to raise a complaint of the company for making its customer suffer in such a way and behaving in such rude manner, I expect i would get justice here. Regards Sandeep

I need a replacement of my TV immediate and an apology from the company and like to case on compensation with regards to irresponsibility towards an individual consumer.

Email Id: indian.sandeep@gmail

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.