Dear Sir/Madam,

In my area (Adyar Chennai), SCV has taken over from Hathway cable in the month of May 2009. Due to which we were not having connection until May 10, 2009. From May 11, 2009 SCV has provided their setup box for the cable connectivity.

At the time of providing the connection, we were told about the monthly charges. In the month of June, when they come for collection, I have informed them that I will be paying them only for 21 days as I did not have connection for the initial 10 days. This is NOT agreed by the SCV and without any proper justification they keep repeating that this is the rule and the amount has to be paid for the whole month of May.

Being the monopoly in the cable network in the area, they are taking the advantage of the situation for dictating terms to their customer.

I request your good office to enquire about this at the earliest and do the justice to the customers of my kind.

Thanking you

Swami.