Dear Ms Sen,

This is with reference to your communication dated October 13 2009 regarding your SBI card account.

We wish to inform you that we are unable to provide settlement towards the outstanding balance on your card account.

We would also like to share with you that, as on date your SBI card account is inactive for usage. Please note that currently your SBI card account holds an outstanding balance of Rs 31495.25 payable to us.

Please feel free to contact us should you require any further assistance or clarification.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at head.sbicards@ge.com using the same subject line.

Yours sincerely,

AVP- Customer Service

INSPITE OF REQUEST FOR SETTLEMENT BANK IS NOT CO – OPERATING, AND I AM NOT IN APOSITION TO PAY ANY MORE, I PAID TILL LAST MONTH , BUT THE AMT IS GOING UP INSTEAD OF GOING DOWN

PLEASE LOOK INTO THE MATTER

REGARDS

SARMISTHA SEN