I ordered an item Sunflame 1100cm3/sec 90cm Innova SS BF Auto Clean Chimney from Shopclues on 07 Oct 2014 Order No.22200103 . The item is marked “Undelivered – Returning to Origin” in their website. The item was never dispatched. They gave me a tracking number 69160678414 of BlueDart which never exist. I have not received the item nor the refund. There comment even after one month is “Your order is returning back to us from the courier. However, the product has not been received by us. So, once we receive the product then only we will be able to proceed further. The expected time of receiving the product back to our warehouse is 7-9 business days. ” I have also ordered a Samsung Galaxy Grand 2 on 20 Nov 2014, 11:35 AM Order No 27276983. They gave me a tracking number 69204973961 of BlueDart which never exist. This also has not been dispatched. I have written to me that they will refund Order No.22200103 but still now no refund has been made to me . I have written for the refund to them many times but there is no reply form them. Also, Order No 27276983 is not dispatched till now. I have been purchasing from Shopclues for the last many years. Now they have started cheating customers. Their customer care never picks up the phone. PLEASE DO NEED FULL FOR ME for refund of Order No.22200103 and dispatch of Order No 27276983 +91-9862613XXX

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