This is regarding a credit card fraud which we faced last year in jan . Our card details were skimmed online and someone used it for in store transactions in US . The negative part which happened was that I was also in US at that time . But it happened in a completely different state in US. I also submitted a proof from my HR stating that I was present in the office the day transactions took place , however after nearly 6 to 7 months of unnecessary tension , the bank agreed and closed the case saying that the transactions were fraudulent and I don’t have to pay. Now after 5 months again I receive an email that I have to pay for 2 out of the many fraudulent transactions . Is this a joke ? Like this they can send me an email anytime till I am alive to pay for all the fraud transactions. Till they show me my CCTV footage or my sign used, they cannot justify this and they have no proof against me .. This is so so so frustrating and disheartening. After being such a loyal customer to ICICI, this is what I get in return, so much of harassment . when the case has been resolved, they cannot send me an email whenever they want that I have to pay now Why starting all the menace for me again. I really need the assistance of some higher authorities to sort this out for me. Also I am not mentioning any card or fraud details . I have all the email threads from ICICI as a proof that the case was closed in my favor . Let me know via email if you need any of those and also should I file a case in consumer court ?

I just want the bank to stick what was already concluded that the transactions were fraudulent and stop troubling and harassing me please after every couple of months.

Complainant Information
name- Vabshn