I ordered a blackberry z10 from snapdeal. On march 03,2014 snapdeal delivered a faulty blackberry z10 piece to me and took Rs16767 from me. When asked for a replacement they sent delivery man for reverse pickup. Till today, April 08, 2014, they haven’t delivered a working piece to me. I have called their helpline number hundred times but till now they always ask for more time. I even have mailed them several times, still they aren’t in a mood of giving us either a working phone or our money. Order number : 1753165885

I want either full cash back or a fully working blackberry z10.

Complainant Information
name- rsg e-mail grover.harsh76@gmail.