SnapDeal Shopping – No Response No Invoice

Details of my Complaint: Self placed the Order for Mobile Nokia Lumia 620, vide Order No. 2861790510, Placed on : 2014-09-17 14:52:07. And received the payment confirmation along with Sub Order 3880364278, Seller : CromaRetail. The product delivered to me on Tue Sep 23 13:00:00 IST 2014 by BlueDart Courier, BUT WITHOUT RETAIL INVOICE. Self logged the complaint vide complaint No.9573003 with the above concern, dated 23rd Sep’2014. Requested for immediate reply. Got reply by Snapdeal Support, on Sep 23 21:56 asking to send the IMEI No. of the phone to resolve the issue and self have forwarded the mail with IMEI number of the mobile Nokia Lumia 620 of 356715054963817 on 24th Sep’2014. FROM 24TH TO TILL DATE THE ISSUE IS PENDING and self done enough follow-up by phone, though telephone help desk gives false assurances. The detail of my phone calls are given below: 2014-09-29 12:04 2014-09-30 13:32 2014-10-06 16:58 2014-10-08 16:37

I want my original retail invoice for purchasing Nokia Lumia 620 mobile phone from snapdeal.com

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