To General Manager Sony Mobiles, India. Sub : Defective Product, Extremely Poor Services, Dismal Customer Care and Unprofessional Response Of The Managers This is in regard to the extremely poor product of Sony Mobile, awful services of Sony Mobile Service Centre, false promises made by the Sony salesmen on purchasing the product and the terrible response of Manager, kanpur. first of all i complain against sony service centre and their response . i feel like they insulted me . when my call was running they did not listen me and only one type answer give me. I trusted Sony Mobiles, who without fail gave me frequent troubles for which I am repenting till date. I purchased Sony Xperia C2305 on october 13, believing the salesman that the product is sturdy and would be reliable. I shifted from Samsung to Sony to experience better quality and services but to my astonishment the product started developing problems shortly after the purchase. The screen developed a black lining which started widening day by day. After six months and my android version is also not upgraded by sony service center, i’m hugely disappointed by the service center’s service The customer care services provided only waste the valuable time of its customers and the company seems to exploit the busy schedule and the inability of its customers to visit the service center or file any grievance against the company. Distressed Customer Brij kishore yadav 09616570000

Regards
brijyadav006@gmail.