I give below the details i had communicated against bank which wavy Rs.4639 after closure of loan on nov 14.

Please be informed that I had settled my Loan a/c of Credit Card no. 4196-0749-4813-4912,& Instabuy Loan A/C No: 9356-5008-0274-7725 through a cheque n.o832563 drawn on Karur vysya Bank, dated 26/11/13 for the entire outstanding balance of Rs.32135.00. Thus I had closed my credit card & loan on the same day. There is no dues pending against my credit card no:4196-0749-4813-XXXX and my instabuy’s loan A/C No: 9356-5008-0274-7725

The statement for April 2014 shows clearly that the Due is RS0.00. But the statement for May 2014 indicate minimum payment RS 545. I fail to understand why such error are reported as it causes mental agony to me. There is no due from me to the bank against the above credit card as well as the Loan account no.

Kindly check your system and correct typo error if any. Your prompt action will be highly appreciated. Please also be informed that I will not hesitate to file a consumer complaint with relevant authorities on the lapses on your part. Awaiting your reply soonest,
Best regards,
J.Jayasagar.

Details of banks loan address of bank.

1. Loan account no.Instabuy,s a/c.9356-5008-0274-7725.
2.Loan holder:J.Jayasagar
3.Loan Amount:Rs.51000/=
4. Tenure:12 months.
5. Sanction date:Aug 2013.
6. EMI amount:Rs.4662.
7. Final settlement date:26/11/2013
8. Branch address:Standard Chartered Bank, Customer Care Unit,19,Rajaji Salai,Chennai-600001
9. Complaint no.if any: Ref : 07/14/009048/SP/CRD.