I was using Standard Chartered credit card from 5 yrs paying all bills on time.For month of Aug-2013 I had a bill of 66510 due date for which was 17 Sept.But bank removed credit card from my bank account on 29th Aug without notice.Due to this I could not make payment to bill. I mailed to bank but bank did not take any step and keep on increasing interest amount on my bill.Bank is not solving problem and increasing interest amount which is mental harassment to me. I have paid justified bill of 66510. but bank is putting interest on interest.This was bank negligence and redressal of problem was not proper.I paid interest due to fear of cibil report.

Economic damage: Approx. 7000 I was mentally harassed always because in my mind I was scared of my CIBIL report spoiling by bank. I was harassed because bank was not answering correctly my query of removing my card from online payment and blocking it without any notice. I wrote to bank but bank did not answer earlier.

Refund of all the amount which I paid as interest and provide compensation. This interest was charged by bank intentionally because first bank removed my credit card from online portal which I used to make payments and then bank did not answer my query for long time. This whole process took around 2 months and bank charged me interest for 2 months which I was not liable to pay. I was under mental tension for 2 months. I mailed many times and asked bank why they removed card without notice but they dragged whole communication and delayed due to which I had to pay unnecessary interest.

Complainant Information
name- kushgarg