I took a Medi Classic Health Insurance Policy ( Individual)No. P/151115/01/2012/oooo38 valid from 13/04/2011 to Midnight of 12/04/2012 and Accident Care Policy Schedule – Individual No. P/151115/02/2012/000006 valid from 00:00 on 13/04/2011 to 12/04/2012.These are for myself and my spouse Chandraprabha and my son Rahul Sharma. The insurance policies are from Star Health & Allied Insurance Company Ltd. I have been continuing this policy for last three years e.g. from 2009- 10, 2010-11 and 2011-2012.

I received a letter dated 11th March, 2012 from the Insurance Company’s Aurangabad Maharashtra Office reminding me to renew my policy before 11th April. I received the reminder on 16th May, 2012 through Trackon couriers.

I took up the matter with Insurance company’s Aurangabad ( Maharashtra ) office. The Office staff agreed that I genuinely received late information . I was asked to pay premium of Rs. 16,787/- to company’s Pune office. I deposited the amount as asked on 18th May, 2012. Today the
Star Health & Allied Insurance Company’s Aurangabad office informed me that my policy can not be continuously renewed. The company will give me new policy without medical test. It means I will not get benefit of policy continuing since 2009-10 for no fault of mine.I am under tremendous stress as I am retiring on 31st May, 2012. Hence, this complaint for redressal ASAP.