stop outgoing calls without notification

my name is saleem shaikh i have complain against air tel prepaid services
aitel company every year asked for submiting the document other wise they stopped the outgoing calls without aknowledge the customer .i am the old customer of airtel services sim card registered on my name i have 6 time subimited the document in every year .
please sir solve my problem as early as u can my number is 967818089.

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