against reliance money for unjustified limit card charges

very regret to say that you are neither writing a single line on my email ID nor make a phone call on my mobile, I have lodge so many online query on customer support. or customer greiavance cell about my unjustified charges made on 31.07.2009 of Rs. 13000/- please sort out the problem to talk with me. but please talk to me only competent authority who look after the ruling of limit card.
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