not Issue a new landline Telephone Connection from BSNL

Sir,
I Sumit Kumar Biswas, Prop. of Aloke Barsa Logistic Transport apply for new telephone landline connection on Dt. 16.07.2009. My work order no. is SAT/N/GG/09-10/0207. but still now I dont have any connection. then I contact with BSNL. They claime me I already have a connection on same holding no. but this is not true.
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