Partiality on shifting charges

I had shifted my home on 04-10-09 and I gave shifting request letter to Chennai Broadway Airtel office on 05-10-09. I visited back to Broadway Airtel office on 07-10-2009 to check the status of my connection but still my request has not been entered. He had taken the request then and he said it will take another 3 more days to get the connection. Continue reading

Restricting services on wrong data record

I have a Airtel prepaid connection since 3 yrs. All of a sudden I was informed that my phone No. does not belongs to my name as per company’s record & denied me the sevices like unsubsribing from add on services. As per Airtel’s record the phone is in the name of Mr. Asok Shinde. Now I am not able to stop unwanted calls, alerts, sms, etc. Continue reading

Network problem since last one year

My number is 09892504469. I am an airtel prepaid user since year 2005. Im facing this network problem at this area in turbhe store opposite turbhe rly stn were my office & godwon is presently since last 20 years. I have complained in costumercare many times & even spoke to the supervisor but no action has been taken yet. Im losing lots of clients & business due to this problem. Continue reading

Without sending SMS outgoing calls deduct Rs1.00 per day from my account.

Dear Sir,

Complain no1-

Deduct from my balance daily Rs1.00 without sending SMS & outgoing calls .

Complain no2-

We are not able to get the line of customer cares executives. After following the so many procedures the we didn’t get the line of customer care executives. This is very much time consuming & hamper our valuable time.

Request you pls look into the matter.

Continue reading

unable to use calling card

i have bought a new airtel prepaid and recharged calling card for rs.2200/ on 13th october 2009 by using ERecharge.The amount have been debited on retailers account and he got a message that has been successfully recharged to 8056633023.but still i havent got that recharge successful message.when i called to 121 service they told after u have received the confirmation message only we able to help Continue reading