gsm (mobile number 9760608xxx) respected sir, i want to inform you that i am customer of tata docomo gsm of mobile number 9760608xxx, approx. 120 rupees deducted from my mobile on 4 and 5 april 2014. i was checked my balance on 6 april then approx. 120 rupees is deducted. then i call to customer care they told me that this charge is deducted because you use internet service and this will not refund you then i told him that internet pack already activate on my number then they told me wait i will check then he told yes you have internet pack, but now balance not refund to you. actually this balance is wrongly deducted from my mobile balance and then making different lie excuses. and saying that “your balance would not be refund”. now, i kindly requested you to please solve this problem (told him to refund my balance) and take action against him. i am highly thankful to you. thanks. yours sincerely, syed mohd masood ali b.tech. (mech.), m.u., aligarh dip. (mech.) , a.m.u.,aligarh +919759963xxx

please solve this problem (told him to refund my balance) and take action against him.

Complainant Information
name- syedmohdmasoodali e-mail syedmohdmasoodali@gmail