Tata Indicom Phone Surrendered Security amount not credited

WLL Phone Surrendered in April 2014, Surrender Security amount of Rs.1,000/- not received. Tata Folks are harassing me.
its a mental harassment. I have been to many 2-3 true hubs as well nearby to my locality but nobody is there is listen to me.
I am 63+ yrs. old and too tired to email them again and again. I am harassed. I don’t know what to do next. Please help in getting that Rs.1,000 + A Penalty amount of Rs.20,000 for harassing a senior citizen. In total Rs.21,000/-

Email Id: anil.bhargava@yahoo

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