I had booked Tour package with thenicetours. com on date 3/12/2015 and received confirmation from them 4/12/2015. Confirmation is regarding to paid amount to thenicetours. com amount is 9966.this tour package was book for date of 25 Dec 2015 which is also come under of their 15 days policy in which they written need 15 days intimation before going to tour also I had confirm with them. Also they told me you will get hotels on that day.even I also remind to them by mail and call I want to go 25 Dec 2015 mahableshwer please do make check that any hotel is available or not. They just saying that don’t worry sir it will be available to you. After some days gone they are saying that no hotel is available, so I told them to refund my money they told me you will get it after 45 days. Means they must have to give me money on date 22 Feb 2016 but they didn’t given me. I called them they told me that we are processing it some problems from our end we will give it to you after 15 days means it have to get on 8 March 2016 but didn’t get that time also. Even I called them they now again taking time saying that you will get it after 45 days. So what to do now, I need my money back. please help me on that, I am waiting for your kind reply
They give the promise we will refund you in 45 days but my money is not refund me. I have attached of my transaction statement also I have pdf document of my mail but i am not able to attach here.If i get email id then i will provide to you.
Email Id: jswapnil189@gmail.