I am currently using Tikona broadband internet based in Chennai. At the time of connection you guys promised me to give unlimited service @ speed of 4MBPS . I started using this service from Sept 17th, 2014. But from the first week it started troubling me, I never got promised speed and connection. It got disconnected several times in a day. Speed test would not show more than 20 kbps I registered complaints about this issue several times during the first month of the connection. Every time I only got fake promises. At last I decided to discontinue the current internet service on 4th Oct, 2014. Without my consent the request was closed and i had to raise disconnection request again on 24th Oct 2014. It has been month you guys have not disconnected yet after several follow up. Today again i received an email that it will take 15 more days to discontinue. I would say that TIKONA is the worst service provide that i have seen. From past 2 months they have not disconnected and now they are asking for payment. I feel like being cheated

I just want to get this connection disconnected, which this guys are not doing.

Email Id: ranjit.gupta@outlook.