Hi Sir/Madam, Greetings…! This complaint is regarding Internet Service Provider ( Tikona ). I disconnected my Tikona brodband due to low grade service for considerably high bill amount and the same was informed to ISP(Tikona) for many a times and i even got the complaint ID’s, but the respective concern was never resolved. Tikona promised me 1mbps speed at the time of taking connection but never provided me even 512kbps along with faulty connections for most of the time, this continued for 6-7 months with me complaining and Tikona people never giving heed to my complaints, their local guys who had provided connection at my premises advised to just throw away the connection as they had nothing to do with it. Ultimately I got frustrated and asked for disconnection over phone as well as over mail and paid up the bill for that month. Yet Tikona sent me the bill for the next month, I called their customer care and on enquiring they said I have to pay because according to them they didn’t disconnect the connection. I didn’t pay them yet because apart from their pathetic service and what they say, I asked for disconnection in the previous month itself. Is it fair to bill someone for services they were never able to use and more importantly was not provided ? Also while taking connection these people took an extra month’s rent stating it as the caution deposit for the devices they provide, at the time of disconnection I asked them to collect their devices and pay me up the caution deposit, amazingly they never reply if they will pay up the caution money or not. At the same time they never come to collect their equipment. What kind of Service provider is this….. From past few days i am getting calls and Demand Notice from respective(tikona) person stating that i have to pay the bills at any cost else the issue will be redirected to the Delhi High Court. Below are the Advocate numbers from whom i am getting calls. +911148121300 +911148121400 If what ever they are doing is Fair and Justified as per the Laws and Constitution of Our Great Nation, with Respect to my Mother Land’s Laws, I am ready to pay them up and if the laws and Constitution of India term Tikona’s ways as unFair & unJust and if there is any provision in the Laws of our Mother Nation to protect her children from such ways with respect to our Nation’s laws, I am ready to fight their Fraudulent means Requesting you to give your kind suggestions, Thanks for taking your precious time for reading the info.

Just want these Tikona people to stop their harassing and fraudulent practices in the name of our country’s Judicial system And if whatever they are doing is justified then I am ready to pay them up the bill amount

Complainant Information
name- rhlskdr