I bought my Ubislate 7cZ tablet 20th September 2013 after long days. I used hardly 15 days when the tablet got stuck on datawind logo and hence unable to proceed further. On 5th October 2013 I submitted it in your service center Phonix International, B 40 Raja SC Mallick Road, Jadavpur, Kolkata with job Sheet No. LKASCWB001J116. But till date after passing 2.5 month I am not receiving my tablet back. I phoned several time to the service centre and to your customer care no. 01832-581330, they are seems equally confused to answer when I get my service done. Please note whenever I call they are still telling within one week I will get my tablet.
As such, I request you please take this matter urgently and make my service done with ASAP else refund my hard earn money back. Being a customer with proper invoice (attaching herewith), why I face this kind of inconvenience when customer satisfaction is my legal right?
I want my money back.
Dear sir
Your query has been forwarded to concern department our customer care executive will call you shortly and address your issue.
Regards,
Datawind Innovations.
Dear Sir ,
kindly share your contact details with us and our customer care executive will call you shortly and address your issue.
Regards
Datawind Innovations .