I have ordered the product UMI X2 from website www.umimobile.in on 9th of May 2013 from my Citibank Credit card for an amount of Rs 13,500/-. The delivery date was mentioned as 2 weeks from the day of payment. But the UMI customer care was delaying the delivery every month and called me to inform that the delivery is getting delayed. So I have requested for the refund for my money on 28th November 2013. Customer care asked me to send the bank details through mail and I sent the same to them for refund on 10th January 2014. But there is no response from the customer care about the refund. What is the progress ? I’m sending mails to india.refunds@umimobiels.com and umi@umimobiles.com but there is no response from them. Order number: LYNEU54959 SKU ID: STZZ3806 Please do the needful for my refund. Thanks in Advance

Regards
dkrdkv@yahoo.co.