Unable to Make Video Calls from Airtel SIM

I am using Bharti Airtel Network SIM with 3G connection but I am unable to do a video call from this Sim. I am using Micromax Canvas 2 plus smartphone and I confirmed from Micromax customer care that mobile settings are OK. Please look after this matter and do the needful so that I can make video call from this Sim. If any particular settings required, please inform as soon as possible.

Is their any activation that needs to be done to make a 3G Video Call ? If so what is the Procedure and Activation code to do the same ?

Kind Regards,
Bidyut
Mob:986742241X

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