Service request number : 2456953640 I got a call from Vodafone on my number 99884701XX yesterday afternoon regarding internet plans. the guy told me about unlimited internet plan details, which I already knew. After the call was disconnected, I found out that my balance was deducted by Rs. 198. I did not ask for the internet plan activation, nor did he inform me that he would activate the plan on my phone. I called customer care and requested for refund, which was subsequently rejected today. the reason they told me was that I have used the data. Actually I did not even know that a plan was activated on my phone. As soon as I got the message regarding plan activation, I deleted the settings. The total amount used is 0.55 MB, that’s not even 1 MB. and I did not know about the plan activation till then. i just want a proof of me requesting for internet activation plan. Actually I never asked for the activation of internet on my phone. There was a similar complaint regarding free internet 4 years back, which was also not resolved. But this time I won’t let go. I will be filing A complaint at every possible medium against Vodafone. And you will be pleased to note that each and every person who attends our queries on 198 number is a complete ass. Those total bastards are so rude that you cannot even imagine. If this time my complaint is not resolved, I am ready to fight a legal battle against Vodafone in order to bring you disgusting people to terms.

Complainant Information
name- jkchandan e-mail chandanarora@live