I have been using 3g services of vodafone regularly .but during i browsing and viewing certain websites i get automatically directed to unknown websites showing adds and offering paid packages .i immediately close the page or reject it to continue my browsing. in spite of this i have been regular charged from my main balance for some “d2c_value pack” download.customer care does not give a satisfactory reply and insists that i have opened a chargeable site and used its service.if that is so then every time i browse why i get redirected to the site which i do not require to view and rejecting or closing it must confirm my rejection of the service.moreover if i am to be charged for a website there is no receipt of my payment and clarification for the service i have availed from the site. this is like forcing someone to own terms which a no consumer shall ever like to.the net is full of such complaints like mine and it should be the prerogative of the consumer affairs ministry to look into this looting of telecom consumer @ per second by telecom service providers.
every service provider should provide services like dnd for chargeable site prevention and give a receipt for main balance charged services with full details. this complaint is not made just for conforming to my satisfaction but on behalf of the entire online community paying for service they never know about @ seconds

Email Id: ashishgunjan7@gmail.