Vodafone – pack not activated misguided

ON 14 OF March 2014 at 9.41 i have done online recharge of rs 29.00 from paytm.com. In the vodafone website it is shown to be 3g data pack. when after some time when it was not activated, i called up the customer care to confirm about the status, i was told that if you do the recharge online Rs 29.00 pack is for the 50 min std pack and Rs 29.00 pack is only available on paper voucher. (it is no where mention in the web site) after some time i went to the retail to make another recharge, i found a poster of vodafone stated Rs 45.00 pack for 150mb balid for 7 days. i asked for the recharge and it was done. After sometime when my data pack was not activated, i again called up the vodafone care, i was again misguided. This time i was told that it is tariff pack. The poster you saw was a old scheme. There is no where written when the scheme will end and if the pack is not available why it is put up on the retail store.

Complainant Information
name- ashishkhemka e-mail ashishkhemka@rediffmail

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