dear sir, i would like to inform you that i made recharge on my voda no. +919709917767 on 22 july 2013 for rs. 98.00 in which i got msg from company 2 days ago that on recharge of rs. 98.00 i’ll get 1gb data but in actual i got only 650mb.data, when i go to vodafone store for complaint they told that this is company policy we are unable to help you. here i’m furnishing particulars about details of recharge: your order summary order number: 113856660 order date: 22 july 2013 08:44 s.no. description status amount (rs.) 1 recharge of rs.98 for vodafone mobile number 9709917767 success 98 net payment received rs. 98 payment mode: rs.98 paid by cc (bank of baroda | ). your bank reference number is 201307221205358
i want that there should be penalty imposed in vodafone india that they will not bring any changes in recharge info with retrospective effect, every time they usually make fool to customers, whenever they want they change the benefits
Complainant Information
name- CA_ANKIT