On October 06, 2014 I booked iPhone 4S worth Rs.16380 through Flipkart vide order number OD000942734720276100 and received a confirmation mail and message to track the shipment and order. Based on this confirmation, I booked accessories of this new phone worth Rs.499 and confirmation was received. After 25 mint. received order cancellation mail from Flipkart and immediately contacted to the customer care of flipkart. It was informed to me that, this was cancelled due to non-availability of the product. I requested for cancellation of accessories if main product was cancelled. However, they denied to do so. On 7th October 2014, received order confirmation message again and on enquiry from customer care of flipkart they denied of accepting such order.

This type of e-commerce site should be closed immediately, a complete investigation should be carried out to check how much interest free public money has been taken with false promises. As far as my product is concerned, my refund should be given within 24 hrs. for iPhone 4S and its accessories with a compensation of Rs.10000 for fraudulent e-commerce trade practices of flipkart.

Email Id: jb_mishra1@yahoo