I have purchased a brand new handset XOLO Q1100 from City Collection, Nagpur on Date 04.03.2014. Within one month of purchase on Date 09.04.2014 of handset is not working properly (Hanging Problem). After restarting handset get hanged & further any operation is not performing on handset. I have submitted the handset to service center A.M. Communication, Nagpur on date 09.04.2014 they have told me the problem is not resolving here we have to send the handset to Delhi but they have not send the handset till 3-4 days & handset is delivered at Delhi on 19.04.2014. They have also said that handset is getting repaired within 15 Days and till date the handset is not repaired. Till date Handset is i under repairing status.
i want my handset back & penalties will be put by consumer forum for hurressing me & wasting my valuable time.
Complainant Information
name- pratikpaigwar e-mail pratikpaigwar@gmail