Dear Sir, My complaint is against Yes Bank Limited, regarding wrong charges deduction in Savings Account. Firstly, i want to tell you the background of the matter that is i had opened a trading account with edelweiss broking Ltd. in Sep, 2010 (3years ago), and they opened my savings account with yes bank on ZERO balance (as they have tie-up with Yes bank). One of yes bank’s representative came to my home and opened my savings account on ZERO balance w.e.f. 20.09.2010, on the term that this account will be on ZERO balance until i maintained trading account with Edelweiss broking ltd and done transactions on regular basis. Operations in my both accounts (Savings accounts with Yes Bank as well as Trading account with Edelweiss broking ltd.) are gone normally but on 06.10.2013 a charge named “AQB CHRGS Q2 JULY-SEP-13” charges are debited to my Savings Account for Rs. 842.7/-, which are wrong and should be reversed. I had not got any intimation (e-mail or letter or any communication) regarding change in my Saving Account status, they(Yes Bank) changed my Savings Account status from Zero Balance to a savings account (with minimum balance of Rs. 10,000) without intimate me, and also deduct charges.

Kindly go through the matter and reverse charges as soon as possible…

Complainant Information
name- capradeep