Hi, I am customer of YOU Broadband INternet ,which is harassing me. The details of the account as below: Cust name : Nitin Chinnavar Acc No:892331 cont numb: 8095006822 I have taken a PRE-PAID you bb connection in feb 2013, paying Rs 2015 for 3 months along with 500 as security deposit. But the service has been horrible and i wouldnt want any one to go thru such a pathetic experience…. Every week there is interruption is service for atleast a day and on May 04 -May 08 the service was down in my area, without any prior notice of interruption….I had to rush to office in the midnight , as i dont have any back up to work from home!!! I have raised a complaint with YOU BB ,complaint numb: 2013050505285. But now YOU BB is not ready to compensate for the loss for 4 days!!!! I am asking YOU BB to extend my validity by 5 days for which service was interrupted…but YOU BB is such a cheat that even the RANK of NODAL officer, Tabitha Grace ,is unable to address the concerns ,even after several mail n telephone conversations!

I would say don’t buy you bb even if they give u for free!!! Its horrible service combined with group of arrogant cheats!!! They want only money !! Even after cancellin my connection, you bb is not ready to return my refund!!! For any complaint raised with you bb 24 working hrs ,which is 4-5 days is min ,however critical the problem may be!!!So dont buy this you bb a.k.a fraud bb….. They don’t have customers to sustain in the market nor service quality!!! They want to make money and escape!!! There are many instances when you bb exec have collected money and have not provided connections at all!!! Beware of this fraud Broadband.

As a result of this i dont have internet connection and i have to visit cyber cafe to browse.. i am not able to work from home and i have to go to office in the midnight to do my work..it is causing me emotional and personal trauma.

Complainant Information
name- nick_82