100bestbuy – non refund of money poor response

i have entered into a contest with 100bestbuy for Samsung s3 and apple iphone on 29-12-2013 at 4.43pm and 5.37 pm respectively.the contesting amount was Rs.699/- and Rs.549/- respectively.i got a call from their representative saying the contest result will be declared within 2 weeks time and if i dont win the amount will be refunded.after 1 week i got a call from their kochi office asking me to pay Rs.5999/- so that i will get one mixi for free and they will refund RS.5999/- back.but i hesitated to pay the additional amount.then he said that i will be withdrawn from the contest and they will credit my account.untill now i dint get any amount credited to my account or any calls from their side regarding my refund.

want the total amount of Rs.1248/- back

Complainant Information
name- priya e-mail vijayan3.priya@gmail.

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