Airtel 4G Upgrdation Problem

I upgrade my 2g airtel sim with number 8101341234 to 4g but new sim does not work And showing roaming network. The number written on new sim is 8991 00090 0556545633 you whenever i tried to call or message shows a message “unable to process your request please wait we are setting up your service.”. I am a airtel customer from last 8 yrs with the number and my profession is business.so the problem is very urgent. Please Solve the issue.

Regards,
bmaji87@gmail

Sir/ Madam,
As there were no plans as idea and. Jio so I port my mobile no 81476XXX605 and there was call from Airtel customer care that we are giving offer of Rs399 for 84 days with free incoming and 1GB data per day for 84 days and I charged with Rs 399 and they have given only 28days, pl do the needful

Regards
Gouramma

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