Airtel.com – Delay disconnection 3g dongle

I emailed from registered email to artel 121@in.airtel.com requesting for disconnection of my 3 g dongle . mr subrato accepted to disconnect as i explained i had taken a 4 g dongle from the same co at that time. Airetel did not disconnect and kept charging from auto debit facility and also from my citi credit card till yesterday.

I want double money refunded . i am also anguished the way the applet people at complaint redresses respond without going through complete email interactions . As if they just want to cheat the customer. The applet offered my to accept Rs 500 waiver. My heart beat has gone up and i am mentally anguished . Airtel call genre guy said he will call after he recooks at the emails sent by mr .subroto , but i am scared that again they will say something which will make me feel cheated and mentally disturbed

Email Id: amitbiotech@yahoo.

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