Online Shopping – Not received Product

I want to complaint about online order processed on 9 July 2014 through factory rush retail for purchasing a pair of shoes. The amount of Rs. 1349/- was deducted from my account and I haven’t received the product till now. The company cheated me and is also misleading the customers through its website that it is committed to fulfill orders very fast. I tried so many times to contact the company through e mails but no one listened to my requests. I waited for more than a month for delivery of order and then a latter was sent by me to the company address to remind them the order along with order details and HTML invoice still . In that letter I am reminded them to look into the matter and fulfill the order within 10 days of receipt of the letter. But no one responded from that side.

I want my money back with interest or the company should fulfill its order within a month.

Email Id: soodan88@rediffmail

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