I have been using my airtel number 9845100816 since 2001, on december 19th i requested for a owner transfer ship of the number to my name from my fathers. After the owner transfer was done and the SIM activated, The executive came and performed physical verification of the address at home. However the report sent was that that the address could not be verified and my connection had outgoing barred. on contacting the customer care manager, they assured me that an executive would come home to re-verify the address withing 48 hours. However in 24 hours, my connection was debarred from outgoing calls with no one reporting to re-verify the address. When complaining on the Airtel Facebook page, executive rachana from gurgaon office called and told me that it would be resolved and there was no need to go to the ARC When no resolution was done after 3 days, i went to my airtel office where i submitted the documents, they registered the address again, but the next day (today) my connection was suspended. When i went back to the airtel office, The executives reactivated the connection and told me that the connection was now permanently active and fine. 3 hours later, my connection is again suspended by Airtel. Again customer care is telling me to go back to the airtel office.

Proper and permanent re-activation of connection

Complainant Information
name- anandfarias