Hello, i had account balance worth 455 but suddenly i i got a popup of internet uses and 50 rs was deducted from my account balnce then i called your customer care they told me i have used internet that’s why your balance deducted even i told them i didnt use any internet but they didn’t agreed i continuously tried to convince them but they don’t want to here me anymore,, after that i again checked my balance and this time again 50 rs was deducted even i didn’t use any call or internet and every time i checked there was something deduction i called 3 times to your customer support team and there senior also they also gave me same reason and when i asked them to how much data i used then they neither told me how much internet i used nor any history of my deduction.. even when i checked last time then 200 rs was there then i removed my sim card and insert after 1 hour then i checked my balance it became 0 this tym now tell me how can i use internet while sim card is not inserted….??????? then i went to nearest customer care office and shown them my phone they checked my data uses and agreed that i didnt use internet and took my complain and i got callback from them and they again told me that i have used internet am i stupid or what i told them that i was getting popups without using internet why they don’t understood please update your system and one thing i didn’t use any internet from your provider why you don’t want to understand that and its my humble request to refund my money back asap because 455 is a much amount thanks
Email Id: hemantsain55@gmail.