My Order for product Aakash Ubislate 7+ was booked on 9th Feb 2012.. But till date i have not received my ordered product since 2 years. Whereas an upgrade product Ubislate 7c+ is sent. I want to bring in your notice that i booked ubislate7+ amounting Rs. 2999.00 issued through D.D no. 440827 dated 09/02/2012 on state bank of india it was very disappointing that these people failed to deliver my product within the stipulated delivery period. And now they are charging Rs. 1500.00 more on upgrade product, which is not my requirement. On response, of call center, they are advising to accept me the new product or else i will loose my money.My Order was booked 2 year back, If i would not have accepted for cash on delivery for the received item, than these people would have swallowed my money for ever. Because in last two years neither they refunded my money nor delivered my actual ordered item. And so i don”t trust them any more. I will hand over the device only after getting my refund. there product is safe in my hands till i get my money back.I have already given them the banking details for refund. And i am also surprised that there is no response for mails & calls. Even their site is showing my Booking Id as invalid on lo-gin. so i really don”t trust them any more unless i receive my refund amount. But I am not going to return the product neither going to pay any extra amount of that product. Either i want my booked product amounting Rs. 2999.00 or my money back. So in case if the ordered item is out of their stock,they are requested to cancel the order and refund my Rs. 2999.00 immediately. Only After receiving which I will return the unopened parcel to the delivery man standing on my door since morning. Since i dont trust their brand any more so Please be noted the parcel will not be returned unless i receive my amount.Hope you understand my pain & do the best for me.

Refund Cash back

Complainant Information
name- ashansharma