Akash Tablet – replacement of the tablet as confirmed product not delivered

Booked a UbiSlate 7 of Datawind two times. Details given below: 1. Your booking ID is PMABB07. Kindly save it for future reference. The product features are: 7″ Android 2.3 Tablet at an Unbeatable Price of Rs. 2999 Faster Cortex A8 – 700 Mhz Processor High Quality Web Anytime & Anywhere WiFi & GPRS (SIM & Phone functionality) Multimedia Powerhouse Full sized-USB port & Micro-SD slot and much more. Date:19th Dec, 2011 2. Your booking ID is PM1DC14. Kindly save it for future reference. The product features are: 7″ Android 2.3 Tablet at an Unbeatable Price of Rs. 2999 Faster Cortex A8 – 700 Mhz Processor High Quality Web Any time & Anywhere WiFi & GPRS (SIM & Phone functionality) Multimedia Powerhouse Full sized-USB port & Micro-SD slot and much more. Date: 2nd Jan, 2012 Their was no stock left and so they called me 1 month back this year and confirmed the same. I asked them about the configuration and they said its same as I ordered but the price is little high and I accepted the offer. But after delivery as I opened the package I noticed that the configuration of the tablet does not match as promised or as I ordered (no Wi-Fi or Bluetooth). I called them but they refused to co-operate or make an exchange even I offered to pay them more for an upgraded model. They said that they delivered what I ordered. I still have the confirmation e-mails of what I ordered. Now I have nothing to do as they do not have any center in Kolkata. They delivered UBISLATE 7CX. It costs Rs. 3,999 (Inclusive of taxes, 1 year warranty, applications & cables)+Rs. 200(shipping charges). Their address is: Datawind Innovations Pvt.Ltd. 563, East Mohan Nagar, Dhan Dhan Baba Deep Singh Ji Complex, Amritsar The product was shipped from: Datawind Innovations Pvt.Ltd. Khasra No. 605, Near Tata Telco Service Station, A Block, Village Rangpuri New Delhi- 110037 Tin No- 07760439076 C.S.T. No- 07760439076 (C) Invoice No.: AMJAVS11271187 Dated: 27-Nov-2013 Customer Support: +91 183 258 1330 I want an immediate replacement so please support & guide me with this issue as soon as possible. Thank you.

I WANT A EARLY REPLACEMENT OF THE PRODUCT IF THE UPGRADED VERSION COSTS ME A FEW MORE I AM READY TO PAY FOR IT.

Complainant Information
name- Mainakbose

One thought on “Akash Tablet – replacement of the tablet as confirmed product not delivered

  1. Dear Sir,

    kindly share your contact details with us and our customer care executive will call you shortly and address your issue.

    Regards
    Datawind Innovations .

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