I purchased a Washing Machine from Amazon and paid online for it. I received a confirmation mail from Amazon regarding my order and the expected delivery date (attached – email screenshot of the order confirmation from Amazon). The scheduled delivery was supposed to be on Aug 11, 2016. Three days later, I received a mail stating that my order has been cancelled, as there was a pricing error. I was never informed about the cancellation. My complaint is, if I have paid for a product and Amazon has confirmed selling it to me via email, Amazon should honor the sale instead of cancelling it without the buyer’s approval. Details as below – Buyer Name – Amit Srivastava Buyer Email – amitsrv@yahoo.com Order ID – 403-2226550-3033151 Date of Purchase – August 6th, 2016 Product Model – IFB TL-SDG 7.0Kg AQUA Fully-automatic Top-loading Washing Machine (7 Kg, Sparkling Silver)

I want the product to be delivered to me at the price I originally purchased it for. I don’t want my order cancelled. Also, I would like some compensation along with this for all the mental harassment due to the numerous calls and chats that I had with Amazon’s customer care, trying to explain the issue.

Email Id: amitsrv@yahoo.