I purchased Aqua Guard Enhanced UV on recommendation of Your Mr. Prafull Kumar Acharya Sr. Customer Sale Specialist. His code is 9052783 and his contact No is 8130785892. water filter continuously stop working again and again I made complaints but no body attend from 31-12-2014. details of complaints as below 79448022 79696017 (31-12-2014) 80152274 (04-02-2015) 80271696 (14-02-2015) 80273620 80512929

Still writing so many mails and lodged 5-6 complaints nothing happened. I don’t get any service except one call and on missed call. The person told me on phone this require some part change or require senior person visit but nothing happened. till today. 5 months passed. My problem is Water purifier stop working . after some times it start again working. Time is not fixed. It may be 10 minutes to 2 days. Some complaint no and dates as below to see you support performance. after these complaint no visit by your support staff. 79448022 79696017 (31-12-2014) 80152274 (04-02-2015) 80271696 (14-02-2015) 80273620 If you require other complaint no before this I will provide these . problem is same. It stop working frequently. Your product as well as your service are very poor. I feel I made a mistake to purchase Enhance UV. anyway, Please arrange technician visit as soon as possible to solve this problem permanently. Currently Filter is out of order since Saturday evening.

Email Id: udayngupta@gmail.